Customer Service Frequently Asked Questions

Create an account here.

Change or reset your password here. Just enter the email you used to create the account.

1. Log into your account.
2. Then click on 'Add/Edit Address' under Address Book.
3. Now you can change or add additional addresses.

You can place your order online at wilsonamplifiers.ca or call in at 1-800-373-2927 to speak to our customer support.

Yes, you will be emailed order confirmation after placing an order. You can also login at https://www.wilsonamplifiers.ca/login.php and view your order details.

We normally ship same day, so it's highly recommended that you call in at 1-800-373-2927 to speak to our customer support. Or you can email sales@wilsonamplifiers.ca

We accept most major credit cards (Visa, MasterCard, and Discover) as well as PayPal, personal and corporate checks.

Depending on shipping destination and type of item, all items are subject to Canadian Goods and Services Tax (GST), Provincial Sales Tax (PST) and/or Harmonized Sales Tax (HST). Please refer to the tax chart for fees:

• Alberta: 5% GST
• British Columbia: 5% GST
• Manitoba: 5% GST
• New Brunswick: 15% HST
• Newfoundland and Labrador: 15% HST
• Northwest Territories: 5% GST
• Nova Scotia 15% HST
• Nunavut: 5% GST
• Ontario: 13% HST
• Prince Edward Island: 15% HST
• Québec: 14.975% GST + PST
• Saskatchewan: 5% GST
• Yukon: 5% GST

If you are a tax-exempt organization or agency from one of the above states and do not wish to pay sales tax at checkout, please email your valid Tax Exempt Certificate to sales@wilsonamplifiers.ca prior to purchase.

During the checkout process, under 'Your Order Summary,' you will see 'Have a coupon' box. Simply enter the coupon code and get your discount.

Standard shipping is FREE to Ontario & Quebec on orders over $49.99, for orders under $49.99, we charge a flat-rate fee of $9.99 to these two provinces. Expedited and Next Day shipping are avaliable for a fee. Pricing depends on state and postal carrier.

Wilson Amplifiers delivers to all CA Provinces and Territories

Some higher valued items/ packages may require a signature for delivery of the shipment.

Yes, if you are within your 30-day trial period, simply email (sales@wilsonamplifiers.ca) or call us (1-800-373-2927). We'd be happy to help with exchanging and crediting products.

Yes, if you are within your 30-day trial period, simply email (sales@wilsonamplifiers.ca) or call us (1-800-373-2927). We'd be happy to help with the refund process.

If you are within your 2-year manufacturer's warranty, simply email (sales@wilsonamplifiers.ca) or call us (1-800-373-2927). We will gladly help you with replacing or finding a solution.

All weBoost products have a 2-year manufacturer's warranty while WilsonPro products have a 3-year manufacturer's warranty.